More than 80% of your customers are making their purchasing decisions from shared reviews, comments, and opinions on the Internet. The balance of power is changing towards websites like twitter, facebook, fourSquare, and numerous reviews sites, just to name a few. Your online reputation depends entirely on what is being shared about you by customers or even competitors. Searchlight Media’s Shield service is a revenue protection service – we simply track any comment or mention of you or your company across the whole internet
- Keeps an eye on all your social media postings
- Monitors what the public are saying about you and your company
- Monitors all online interaction through social media portals
- Flags up any negative reviews/ratings with real time alert mechanism
- Functionality to deal with negative postings.
Shield is included as standard in our Stellar Growth package, but is available to all our clients free for a month .