All of our qualifying staff are specifically trained for each of our clients products and services, by Director and Head of Operations, Brian Statham.
It’s the training of our clients products which sets us aside from our competitors. Our staff are not just telesales agents, but knowledgeable individuals who understand our client’s service offering which is achieved through our detailed and comprehensive training.
Compliance Administrative Reporting Officer
All leads calls are listened to in real-time for quality assurance, by our Compliance Administrative Reporting Officer. Only the leads who answer your questions positively, satisfy your set criteria and agree to receive a call from our clients are passed on to them as qualified.
We have a rigid set of procedures to ensure that we only deliver leads who are genuinely interested in our clients’ products and services.
Our process provides clients with leads who have confirmed that they are genuinely interested in their product and services and want to learn more from their company. The leads we generate are bespoke to each client. (We do NOT cross sell other clients products during our calls)
Lead generation process – Rigorous standards: